Telephone
US TelePunch is a secure hosted Interactive Voice Response system designed to securely collect, transmit and place your employee’s punches directly into electronic time cards. It provides a reliable method for organizations to have their employees punching via the telephone. It allows companies to leverage a stable, hosted service and pay only for the services they use, rather than incurring a capital expenditure in equipment requiring installation, maintenance, support, backups and upgrades.
Here's how it works:
- When an employee calls in to US TelePunch to create a punch, they are greeted with a friendly voice requesting two pieces of information –- their company code, and their employee ID#.
- Once that information is captured, employees hear a verbal confirmation indicating the time and date of their punch and the system hangs up.
- During the employee phone call, the system logs the Caller ID, Co. Code and employee ID, Time & Date, and the duration of the call. US TelePunch logs that information for your administrative and reporting needs and is available to you on demand.
- Now that the employee has punched, US TelePunch waits for the client’s USTP Agent (a small installed software program) to request punches. Once the schedule or manual request is made, a secure encrypted connection is created, the punch data is compressed in-stream and deposited directly into your employee attendance system’s time cards.